Signed Copies available; after you have used the payment button below please click here and give me the name of the person you would like the book signed too.

Pleases allow 7 to 10 days for delivery +$3.50 for shipping and handling.

Beyond Service lies the Experience tackles the much-vaulted and mysterious topic of crafting an experience that will have your customer and clients not only coming back but telling their friends and associates that they would be crazy not to use your business.

This unique book blends the magic of story telling with explanations and instructions that will entertain while guiding you in creating your own distinctive customer wowing experience.

You will meet Bob, a business owner who has been confronted with stagnant growth and painfully average customer service in his business. Join him on his journey through the experienced filled hallways of Shinobi Enterprises Inc. and beyond, where he will meet a variety employees and business owners each with a part to play in Bobs quest to understand, The Experience.

Knowledge must be put into practice to be profitable. The last seven chapters will further explain the concepts and call you to create your own Experience.

May you achieve success as you define it!

David

"A fresh look at putting the customer at the heart of marketing. It’s an enjoyable look at creating an experience that customers will associate positively with your product or service."
Dr. Diane Troyer, President Cy-Fair College

"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success minded leader that intends on exceeding expectations."
Dr. Julian L. Evans, D.C

"The key to success for any business is customer satisfaction and this little book gets to the essence of how to take care of customers in an entertaining, memorable and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers."
Darcy Mingoia, President Cy-Fair Houston Chamber of Commerce

Signed Copies available; after you have used the payment button below please click here and give me the name of the person you would like the book signed too.

Pleases allow 7 to 10 days for delivery +$3.50 for shipping and handling.